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Chief Operating Officer (COO) Program

Lead operational excellence in the age of AI and automation

MIT is ranked #1 by US News & World Report in their list of Best Global Universities

Total Work Experience

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Develop the Strategic Edge for Operations Leadership

Amid growing disruption from geopolitical shifts and economic volatility to the accelerating impact of AI, automation, and intelligent systems, many C‑suite executives feel underprepared to lead.

In today’s world, operational excellence alone is no longer enough. Organizations now demand COOs who can envision and execute AI‑empowered operations, guiding transformation not just through efficiency, but through intelligent, data-driven decision making, systems thinking, agile scaling, and ethical deployment of emerging technologies.

The MIT xPRO COO Program is a 9–12 month transformative journey that equips you with the mindset, tools, and frameworks to lead operational excellence with AI‑readiness — whether you are stepping into a COO role or sharpening your impact as an operations leader.

Upon successful completion, you will earn three MIT xPRO certificates (one for the core program and one for each of the two electives you complete) and 21.6 Continuing Education Units (CEUs).

900+

empowered operational leaders across 30+ industries and 20+ functions

83%

of respondents agree that the program offers excellent value for money

100%

of respondents believe that the program has had a positive impact on their career and professional development

Sources: PRCA Asia Pacific; Emeritus Impact Survey 2024

MIT xPRO COO Program: Key Takeaways

  • Align cross-functional leaders around shared priorities, clear ownership, and execution commitments. 

  • Build a performance culture by reinforcing the operating norms that improve accountability and collaboration. 

  • Drive change initiatives with stakeholder alignment techniques that reduce friction and sustain momentum.

  • Establish a decision-ready metrics rhythm that converts data into faster, clearer executive trade-offs.

  • Translate AI strategy into operational practices through live AI sessions focused on execution and governance.

  • Apply elective learning (AI Products / IoT / Supply Chain AI) to prioritize and implement initiatives that deliver measurable outcomes.

  • Turn strategy into a repeatable execution system that scales across teams, sites, and business units.

  • Implement an operating cadence that reduces firefighting through consistent prioritization, review, and follow-through.  

  • Create a reusable “COO playbook” for your organization through the Executive Reflection—ready to apply to real initiatives. 

  • Diagnose where transformation will move performance—and build a practical roadmap to implement it.

  • Modernize systems and processes using a data-driven approach to selecting tools and designing how work gets done.

  • Future-proof operations by leveraging emerging technologies and elective pathways to enable new operating models.

  • Spot operational fragility early using systems thinking to uncover bottlenecks, dependencies, and failure points.

  • Strengthen disruption readiness by applying risk and resilience lessons from cases and simulations.

  • Improve decision quality under uncertainty with structured trade-off and governance approaches reinforced in live sessions.

Hear From Past Participants

"I really enjoyed all the short lectures and the camaraderie I gained with my peers. I was able to apply the theory learned to my daily work life. I'm glad I committed to this cohort and put in the ti...
Andrew Le SEO MO-COO alumni image
Andrew Le
MBA, AAP, APRP, Chief Operating Officer, Police Federal Credit Union
"This was a really good course. I learned a lot and enjoyed not only the topics but learning from the other participants. There was a good rhythm to the course - not too much work as long as I didn't ...
Alice Ting
Alice Ting
VP & Director, Content Partnerships and Licensing, dmg media
"Enrolling in the Certificate Program for Chief Operating Officers by MIT xPro, in collaboration with Emeritus, proved to be both a challenge and an incredibly rewarding experience. The program’s core...
Bob Desrochers, Registered Representative, NYLIFE Securities LLC
Bob Desrochers
Registered Representative, NYLIFE Securities LLC
"The MIT xPRO COO program gave me the opportunity to work with professionals across diverse and complementary sectors, a rigorous education in frameworks and skills that I could directly apply to real...
Andrea Amaro SEO MO-COO alumni image
Andrea Amaro
Founder and CEO, Lucille Group

Where Past Learners Come From

Disclaimer: All product and company names are trademarks or registered trademarks of their respective holders. Use of product and company names does not imply any affiliation with or endorsement by the holders.

The list of companies is only indicative and not exhaustive.

Key Program Features

Expert Faculty

Expert Faculty

Gain insights from world-renowned faculty who are experts in organizational strategy, leadership, and technology.

Executive Reflection

Executive Reflection

Curate your program insights to develop over-arching executive reflections that will serve as a resource for application in your organization.

Flexible Learning Journey

Flexible Learning Journey

Customize the learning journey with a choice of topical electives to gain skills specific to career goals.

Success Coach

Success Coach

Craft your learning journey in line with your career goals with a success coach assigned to your cohort.

icon for self paced learning

Self-Paced Learning

Access recorded faculty sessions that provide the flexibility to learn at your own pace and convenience.

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Live Sessions on AI Application

Translate AI-driven strategy, operational rigor, and governance insight into confident, real-world leadership.

AI Speaker Sessions (Live Online): Leading Operations with AI

Designed for the evolving responsibilities of the modern COO, you will engage in live online sessions led by MIT faculty, designed to strengthen your ability for strategic decision-making, AI-enabled execution, and leadership at scale. Embedded into the core learning modules of the program’s learning journey, they will enable you to apply insights directly to real operational, strategic, and governance challenges.

Shape AI-Ready Strategies Icon

Shape AI-Ready Strategies

Reinvent Innovation with GenAI Icon
Reinvent Innovation with GenAI
Navigate Geopolitical Uncertainty Icon
Navigate Geopolitical Uncertainty
Navigate Geopolitical Uncertainty - Icon
Lead Confidently in the Boardroom
Accelerate Operations with Agents - Icon
Accelerate Operations with Agents

*Live session schedules are subject to change based on speaker availability. Check the curriculum for the topic list.

Learning Journey

This 9- to 12-month learning journey includes a combination of self-paced modules and live interaction.

MIT xPRO COO Program Learning Journey Creative

What Will You Learn in the Program

The comprehensive curriculum will equip you to think holistically about your organization’s business needs and develop strategies to drive growth and create value. The expertly developed online and live online curriculum is structured around three core pillars, spread over 19 weeks on strategy, business transformation, and leadership. You will learn through a mix of online sessions, video lectures, guest speaker sessions, and weekly assignments.

This phase of the program focuses on the responsibility of a modern COO to develop, execute and monitor corporate strategy to deliver favorable results. The topics in this phase will also look at the systems perspective of an organization and the COO being a problem solver. Additionally, you will look at the COO being at the forefront of innovation, managing uncertainties and effectively positioning the organization.

  • Organizational and Product Strategy

  • System Thinking, Emergence, and Success

  • Supply Chain and Computational Approaches to System Thinking

  • Radical Innovation

  • Urgency and Spirit of Radical Innovation

  • Leading With Innovation

  • Realities of Technical Projects: Uncertainty, Complexity, and Risk

In the second phase of the program you will explore important new and emerging technologies, which are transforming entire industries. This phase focuses on how businesses can adapt and thrive in evolving environments with the COO acting as a change agent.

  • Introduction to Future Technologies

  • Robotics

  • Virtual Reality and Augmented Reality

  • Digital Transformation in Supply Chain

  • Internet of Things (IoT)

  • Connective Technologies

  • Financial Acumen

In the third phase, the program delves into the human side of the COO role. You will learn how to mobilize and energize people, and resources as well as being a strategic partner to the CEO. This phase also explores the importance of cultures in implementing changes and effectively managing power dynamics within organizations.

  • Leading High-Performance Teams

  • Negotiation

  • Influence and Power

  • Culture

  • Networks

  • Change Management and Simulation

Get the opportunity to engage with your peers and MIT faculty during these live online sessions that are part of the core learning topics:

  1. AI for Strategy—Rethinking Competitive Advantage in the Age of AI: Understand how AI is reshaping strategy fundamentals, including market positioning, resource allocation, and value creation.

  2. Generative AI and Strategy Reinvention: Examine how generative AI influences strategy formulation, innovation pipelines, and customer value across industries.

  3. Agentic AI—From Theory to Implementation: Learn how agentic AI can streamline operations, automate complex processes, and embed AI-driven decision-making within enterprises.

  4. Geopolitical Risk Management in Tech Strategy: Gain frameworks for navigating geopolitical risks with a focus on supply chain resilience and regulatory requirements.

  5. The Responsible Use of Generative Artificial Intelligence: Prepare leaders for governance, risk management, ethical deployment, and innovation oversight in an AI-driven era.

Supply Chain Management: Leading with AI and Digital Transformation (Six Weeks)

  • Supply Chain Capabilities

  • Framework for Digital Supply Chain Transformation

  • End-to-End Supply Chain Visibility

  • Analytics and Machine Learning in Supply Chains

  • AI Applications in Supply Chain

  • Emerging Trends in Supply Chain Management

Designing and Building AI Products and Services (10 Weeks)

  • Introduction to the Artificial Intelligence Design Process

  • Artificial Intelligence Technology Fundamentals - Machine Learning

  • Artificial Intelligence Technology Fundamentals - Deep Learning

  • Designing Artificial Machines to Solve Problems

  • Generative AI

  • Designing Intelligent Human-Computer Interaction (HCI)

  • Superminds: Designing Organizations that Combine Artificial and Human Intelligence

  • Marketplace Frontiers of AI Design: Research

  • Marketplace Frontiers of AI Design: Practice

Internet of Things (IoT): Design and Applications

  • Introduction to IoT

  • Connections

  • Data, Privacy, and Security

  • IoT Mindsets

  • Applying IoT Mindsets to Product Design

  • Applying IoT Midesets to Business Design

You will have the opportunity to apply program insights to your organization’s challenges and develop potential solutions. There are three reflections in the program, placed at the end of each phase of the core module journey — and they are essential for program completion. The reflections are designed to help you take all you have learned in the program curriculum, interaction with the success coach, and discussions with peers to strategize for your organization’s unique global challenges.

Attend an optional two-day networking event on the MIT campus in Cambridge, Massachusetts. The event is held once a year and brings together participants from multiple cohorts.

Note: 

The program duration of 26 weeks excludes 2 weeks of orientation and break weeks between modules.

The list of topics and live session schedule are subject to change.

Electives

To supplement your core program learning, you will choose two electives aligned with your professional goals and organizational challenges. These electives are designed to explore practical strategies that enhance your skill set and help advance your career. Each elective is taught over 6 to 10 weeks. The choice of electives includes:

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Designing and Building AI Products and Services:

Gain the strategic and technical insight needed to turn AI opportunities into practical solutions that drive competitive advantage.

Decorative image relating to Internet of Things (IoT) — Design and Applications

Internet of Things (IoT) — Design and Applications:

Learn how to evaluate, implement, and lead IoT initiatives that unlock new efficiencies, enhance operations, and enable innovative business models.

Decorative image relating to Digital Supply Chain — Reinventing Supply Chains for the Future

Supply Chain Management: Leading with AI and Digital Transformation:

Develop the capabilities to lead digital transformation across complex supply chain networks, enabling greater agility, visibility, and resilience across your organization and its partners.

Note: All certificate images are for illustrative purposes only and may be subject to change at the discretion of MIT xPRO.

On-Campus Networking Event | 2 days

Join the program faculty and your peers from your cohort in person on the MIT campus in Cambridge, Massachusetts for an optional two-day networking event. This gathering offers the unique opportunity to connect not only with your peers but also with professionals from other cohorts, helping to build a lifelong network of global executives.

MIT xPRO Networking Event Group Photo
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Note: A registration fee of US$250 is applicable. The event will not necessarily be held immediately after program module completion.

Case Studies

Case Studies - Characteristics of Computational Media

Characteristics of Computational Media

Explore an executive-level AR/VR operations case where a new COO must accelerate innovation under scrutiny. Learn how to evaluate immersive content strategy, align hardware–software teams, and design experiences native to spatial computing—so collaboration, communication, and customer value go beyond simply recreating legacy digital formats.

Decorative image relating to CRISPR Therapeutics’ Strategy

CRISPR Therapeutics’ Strategy

Gain insights into navigating uncertainty and scaling innovation by examining how CRISPR Therapeutics leveraged strategic partnerships and operational agility to lead in the competitive biotech space. Learn how to apply these lessons to balance long-term vision with real-time execution in fast-changing industries.

Decorative image relating to Thai Flooding Impact Spreads Across World for Toyota (Reuters)

Thai Flooding Impact Spreads Across World for Toyota (Reuters)

Learn how to assess and manage supply chain risk through the lens of Toyota’s response to the 2011 Thailand floods. Apply systems thinking principles, including Little’s Law, the Bullwhip effect, and network modelling, to build more resilient, disruption-ready operations.

Decorative image relating to  Monte Carlo Simulation: What It Is, How It Works, History, 4 Key Steps

Monte Carlo Simulation: What It Is, How It Works, History, 4 Key Steps (Will Kenton – Investopedia)

Explore how to identify and manage fragility in complex systems by examining real-world Black Swan events. Learn to use simulation tools, including Monte Carlo modelling, to forecast risk and make better decisions in high-uncertainty environments.

Decorative image relating to Bull Automotive Inc. – Cesim Global Challenge

Bull Automotive Inc. – Cesim Global Challenge

Step into the role of a decision-maker at a global automotive firm navigating the shift to hybrid, electric, and hydrogen vehicles for this simulation activity. Practice making strategic choices across R&D, operations, finance, and sustainability, developing the skills to lead through market shifts, regulatory pressure, and innovation challenges in a complex global landscape.

Faculty Director

David Niño
DAVID NINO

Senior Lecturer and Senior Program Manager, Daniel J. Riccio Graduate Program in Engineering Leadership

David Niño, Ph.D., is a Senior Lecturer in the Bernard M. Gordon-MIT Engineering Leadership Program, where he heads leadership education for graduate students across the Insti...

Meet the Faculty

The program is designed and delivered by renowned faculty who bring their cutting-edge expertise on key technology accelerators, combined with principles of organizational strategy and leadership. The cross-functional faculty are drawn from MIT’s Mechanical Engineering Department, Computer Science and Artificial Intelligence Laboratory, and AeroAstro Department, as well as the MIT School of Management. You will also participate in sessions, where you will have the opportunity to engage with guest speakers, the success coach and visiting faculty who are subject matter experts.

Deborah L. Ancona
Deborah L. Ancona

Seley Distinguished Professor of Management at the MIT School of Management

Hamsa Balakrishnan
Hamsa Balakrishnan

William E. Leonhard (1940) Professor of Aeronautics and Astronautics at MIT

Edward F. Crawley
Edward F. Crawley

Ford Professor of Engineering at MIT

D. Fox Harrell
D. Fox Harrell

Professor of Digital Media and Artificial Intelligence at MIT

John Van Maanen
John Van Maanen

Erwin H. Schell Professor of Management Emeritus Professor, Organization Studies

Bryan R. Moser
Bryan R. Moser

Academic Director and Sr. Lecturer, System Design and Management(SDM). Associate Director, Engineering Systems Lab

Ray Reagans
Ray Reagans

Alfred P. Sloan Professor of Management. Professor, Work and Organization Studies. Associate Deanfor Diversity, Equity, and Inclusion

Alberto Rodriguez
Alberto Rodriguez

Associate Professor of Mechanical Engineering at MIT; Class of 1957 Career Development Professor

Daniela Rus
Daniela Rus

Andrew (1956) and Erna Viterbi Professor of Electrical Engineering and Computer Science

Maria Jesus Saenz
Maria Jesus Saenz

Director, MIT Digital Supply Chain Transformation Lab Executive Director, MIT SCM Master's Program

Sanjay Sarma
Sanjay Sarma

Fred Fort Flowers (1941) and Daniel Fort Flowers (1941) Professor of Mechanical Engineering at MIT

Julie Shah
Julie Shah

Associate Professor in the Department of Aeronautics and Astronautics at MIT

Lawrence Susskind
Lawrence Susskind

Professor of Urban and Environmental Planning at MIT

Note: Faculty list is subject to change.

Guest Speaker

Guest Speaker - George Niño
George Niño

Industrial Automation General Counsel at Yokogawa

Board Member, Texas General Counsel Forum
Board Member, Stanford Club of Houston
SLS Latinx Alumni Association

Note: Faculty and guest speakers are subject to change

Success Coaches

The MIT xPRO Chief Operating Officer (COO) Program features a success coach assigned to your cohort who will guide your learning journey. The cohort success coach helps you develop personalized action plans, stay on track through regular live check-in sessions, and align program insights with your career goals, maximizing the impact of your experience.

ALI O’MALLEY
ALI O’MALLEY

PhD, ACC

Dr. O’Malley has nearly 20 years of experience partnering with senior leaders across industries. Ali specializes in the design and implementation of interventions to help lead...

 LAUREN VALENCIA
LAUREN VALENCIA

Certified ICF coach

The bulk of Lauren’s experience has been in tech with over 27 years in the corporate environment. She led several teams at Verizon in her 22 years of service primarily in Prod...

MELISSA NORCROSS
MELISSA NORCROSS

PhD, MBA

Melissa Norcross is an accomplished strategy executive, having held leadership positions at organizations ranging from Fortune 100 to high growth technology companies. Melissa...

Seamless Learning, Anywhere

Who Is the Chief Operating Officer (COO) Program For?

The COO Program is ideal for:

  • Newly appointed COOs at mid-to-large organizations who are tasked with implementing new processes and initiatives that optimize current business operations

  • Heads of operations, vice presidents, and other senior executives looking to gain executive leadership skills and advance into C-level positions

  • Senior leaders in functions such as product, technology, finance, HR, supply chain, or customer success who are expanding their scope beyond their domain and want to build the cross-functional operating frameworks, strategic perspective, and leadership influence.

Participants are required to have:

  • Minimum 10 years of work experience

  • Fluency in written and spoken English

  • International exposure (preferred)

Past Participant Profile

Work Experience

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Top Industries

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Top Job Functions

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Why MIT xPRO

The Massachusetts Institute of Technology (MIT) is a global leader in technology, artificial intelligence, and innovation, shaping the future of industries through breakthrough research and real-world impact. Founded in 1861, MIT is ranked #1 in Forbes America’s Top Colleges list. With a legacy of rigorous academic study, pioneering research, and a diverse campus community, MIT continues to advance fields such as AI, machine learning, and digital transformation. MIT xPRO extends this expertise through executive-level online and in-person programs that equip professionals to tackle complex challenges and lead in a technology-driven world.

Example image of certificate that will be awarded once you successfully complete the course

Certificate

Upon successful completion of this program, MIT xPRO grants a verified certificate of completion to participants. In addition to the certificate, participants will also earn 21.6 Continuing Education Units (CEUs). These CEUs quantify the time you have invested in structured learning as part of your professional development.

Note: All certificate images are for illustrative purposes only and may be subject to change at the discretion of MIT xPRO.

FAQs

The Chief Operating Officer (COO) Program is a highly valuable executive leadership journey for senior executives and operations leaders looking to strengthen their strategic vision and operational expertise. A comprehensive curriculum rooted in real-world frameworks and core modules addresses operational efficiency, business excellence, and leadership development. Upon successful completion, participants earn a verified digital certificate from MIT, positioning them among global executives equipped to drive organizational impact.

A typical chief operating officer (COO) salary varies depending on industry, geography, and experience. For today’s chief operating officers, compensation packages often reflect the responsibility of driving operational excellence, executing operational strategy, and leading cross-functional teams. While the MIT xPRO’s Chief Operating Officer (COO) Program does not guarantee salary outcomes, it equips operational leaders with the tools and frameworks to tackle real world business challenges and accelerate career growth, contributing to higher earning potential and enhanced leadership roles.

The highest salaries for chief operating officers (COOs) are typically found in large, complex organizations where leadership in operations management and strategic operations is critical to enterprise success. COOs who demonstrate expertise in operational efficiency, business acumen, and executive leadership can command compensation packages that reflect their strategic influence. The MIT xPRO Chief Operating Officer (COO) Program helps senior leaders develop these capabilities, preparing them for high-impact roles that support organizational growth and business excellence at the highest levels.

COO stands for Chief Operating Officer, a senior executive role responsible for overseeing operations management, implementing strategic vision, and ensuring operational efficiency across an organization. The MIT xPRO Chief Operating Officer (COO) Program provides a structured learning experience that equips operations leaders and senior executives with the mindset, tools, and frameworks needed to align organizational structure with enterprise goals and lead teams toward sustainable growth.

The COO and CFO are both C-suite roles with distinct responsibilities. While the chief financial officer (CFO) focuses on financial planning and reporting, the chief operating officer (COO) drives operations management, execution, and strategic operations across the organization. Whether one role is “higher” depends on the company’s leadership structure. The MIT xPRO Chief Operating Officer (COO) Program helps senior operations leaders and global executives strengthen their leadership capabilities, aligning their efforts with the broader enterprise strategy for business excellence and long-term success.

A verified digital certificate from the MIT xPRO Chief Operating Officer (COO) Program carries global recognition as a mark of executive excellence. It signals expertise in operations strategy, leadership development, and the ability to address real-world business challenges. For emerging COOs and experienced operational leaders, the MIT xPRO credential validates readiness to lead at scale, drive enterprise transformation, and contribute to business excellence across industries.

The MIT xPRO COO Program has been designed with your busy schedule in mind. You will be required to commit not more than three to five hours per week, enabling you to benefit from this transformative program while fulfilling your day to day work responsibilities. The impactful program offers a blend of self-paced modules and live interaction.

The 9- to 12-month learning journey includes live online and video online sessions with renowned faculty, industry experts, and global peers. You can take advantage of live sessions and the Slack channel to ask questions and discuss ideas with your success coach and cohort participants. Real-world examples and a debrief of the program learnings are delivered through a combination of recorded video and live online lectures. The program concludes with a two-day on-campus networking event on the MIT campus in Cambridge, Massachusetts.

The program fee covers teaching fees, all academic material, and access to online coursework. The fee does not include accommodations for the two-day on-campus networking event, travel expenses (domestic, international, visa fee, and more), and other expenses not specifically mentioned in the fees.

You can pay the full program fee upfront or pay in easy installments. If you apply well in advance of the program start date, you can receive a tuition fee benefit. If you would like to approach your company with a sponsorship request for this program, here is a customizable template that you can use.

Unfortunately, it is not possible to take any more electives than the specified number. The electives are designed to help you gain specialized skills in areas that are aligned with your career so that you can dedicate focused time for learning and honing those skills.

Yes. We provide closed-captioning and transcripts for all pre-recorded videos as well as closed-captioning for recordings of live sessions.

Emeritus collects all program payments, provides learner enrollment and program support, and manages learning platform services.

For the program refund and deferral policy, please click the link here.

Program fees for Emeritus programs with MIT xPRO may not be paid for with (a) funds from the GI Bill, the Post-9/11 Educational Assistance Act of 2008, or similar types of military education funding benefits or (b) Title IV financial aid funds.

To become a COO, you need a strong foundation in leadership, operational expertise, and a strategic mindset. A structured learning experience, such as MIT xPRO’s Chief Operating Officer Program, can help you build these core competencies.

The path to becoming a COO often involves building experience in managing teams, improving processes, and aligning enterprise-wide operations with business goals. Formal COO training can support that growth with targeted executive development.

This program is ideal for any senior executive who aspires to become a COO in the near future or strengthen their executive presence. It is also suitable for current COOs seeking to stay ahead of evolving business demands.

Succeeding as a COO requires the ability to lead teams, manage complex operations, and align strategy with execution. MIT xPRO’s Chief Operating Officer Program offers expert insights, hands-on learning, and strategic leadership frameworks to help you develop those critical skills.

The program’s curriculum covers strategy execution, business transformation, financial decision making, and organizational leadership. The learning journey is designed and delivered by renowned MIT faculty and industry practitioners.

This COO training program equips you with frameworks, tools, and leadership insights to take on broader operational responsibilities and stand out as a high-impact leader within your organization.

Absolutely. The program helps current COOs sharpen their strategic thinking, optimize business operations, and stay current with innovation and operational leadership trends.

No. This COO training program is designed for experienced executives across industries who want to grow into or within a COO role. However, participants are required to have a minimum of 10 years of work experience.

Connect With a Program Advisor for a 1:1 Session

Our program advisors have helped senior executives across the world choose the right program for their career goals. Schedule a one-on-one to get a deeper understanding on why the COO Program is the right fit for you.

Email: mit_coo@emeritus.org

Phone: +1 646 713 0918 (U.S.) / +44 1156 471388 (U.K.) / +971 80 0035704133 (U.A.E.) / +52 55965 38957 (LATAM) / 000 8009191979 (India*) / +65 3138 4749 (S.G.)

*If you are dialing the India number, please make sure to include the first three zeros (000).

Early applications are encouraged. Admissions are reviewed on a first-come, first-served basis.

Flexible payment options available.

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